HylaFAX Enterprise

Fax Routing
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Fax Routing with HylaFAX Enterprise

Flexible inbound fax routing rules for maximum efficiency

Faxing from the web has never been easier. The HylaFAX Enterprise web interface allows your company users to send and receive faxes just as they would through familiar web email applications. Outbound faxes are easily creating by adding contact(s) through the built in address book and uploading a PDF, TIFF, TXT, MS Word/Excel file. Click send and the fax is sent as well as archived for later reporting. Incoming faxes are stored in the interface as well as optionally sending an email with TIFF or PDF Attachment.

Available Routing Methods

  • DID/DNIS
  • Caller-ID
  • Receiving Device Name
  • Barcode
  • DTMF Routing with third-party PBX integration
  • Time of day
  • TSI
  • Fax-to-Email
  • Network Printers
  • Network Directories
  • Database
  • Document Management Software

Advanced routing and delivery

HylaFAX Enterprise inbound fax routing procedures are shell script based. You can see them, you can change them, and you can extend HylaFAX to do just about anything you can imagine. In fact, the script HylaFAX uses to dispatch incoming faxes can be changed with a simple configuration setting. If you’re prefer to write your own receive handler in some other language such as perl, php or python, simply put the script on your HylaFAX server and tell HylaFAX to use it. Here’s a few examples of what’s possible:

  • Upload received faxes to an FTP server
  • Inject received faxes into a database
  • Post received faxes to a web URL using the ‘curl’ command line utility
  • Extract information about the received fax, write these to an XML file and configure any third-party application to parse the XML and import the fax

Barcode decoding

Built into HylaFAX Enterprise is a a robust barcode decoding engine. Many customers include barcodes within their claims, invoices, payment receipts, and company forms. HylaFAX Enterprise Edition can parse these barcodes on inbound faxes and route to their intended directory, person, or department. You also have the ability to separate and route multi-page faxes with multiple barcodes.