Privacy Policy

Who we are

Our website address is: http://www.ifax.com.

Privacy Policy

The following Policy (the “Privacy Policy”) sets forth iFAX Solutions’ commitment to protecting your privacy. The terms “you” or “user” refer to all individuals and/or entities accessing www.ifax.com and shop.ifax.com (the “Site”) for any reason. We want to provide a safe, secure user experience. We will use our reasonable efforts to ensure that the information you submit remains private, and is used only for the purposes as set forth herein. By using the Site or any services provided through the Site, you expressly consent to the use and disclosure of information as described in the Privacy Policy. iFAX Solutions reserves the right, in its sole and absolute discretion, to change or modify all or any part of this Privacy Policy at any time, effective immediately upon updating this posting. If at any time the Privacy Policy is no longer acceptable to you, you should immediately cease use of the Site. You should visit this page periodically to review any changes.

Information Collected

Some of the areas of the Site are freely available to all visitors. In general, we gather information about all of our users collectively, such as what areas users visit most frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continuously create a better overall experience for you.

Additionally, the Site uses your IP address to help diagnose problems with our server and to administer the Site. An IP address can tell us the users’ Internet service provider, and based on that, can suggest the geographic location of the connection.

Use of certain areas of the Site requires user registration. Our user registration form requires users to provide contact information, including an e-mail address, user name and password. In some instances when you sign up for a service, or purchase a product we may need more specific information about you, such as name, address, telephone number, credit card number, etc.

General Information Disclosure

Except as described in this Privacy Policy, we do not disclose information about your individual visits to iFAX Solutions, or personal information that you provide, such as your name, address, e-mail address, telephone number, credit card number, personal references, etc., to any outside parties, except when we believe it is required by law or to protect iFAX Solutions, our users or others.

Updating Account Information

iFAX Solutions allows you to change or correct your personal information at any time. To do so, simply log into your iFAX Solutions Account and you will find options for editing the information you have submitted.

Online Order Security

When you place an order online, your personal details and credit card information are scrambled using SSL encryption technology before being sent over the Internet. Although we cannot guarantee encryption or the privacy of your personal details and credit card information, SSL makes it very difficult for your information to be stolen or intercepted while being transferred.

Online Forums

iFAX Solutions cannot provide security for any of the information that you choose to submit to message boards or other online areas, as they are essentially open to the public. Please exercise good judgment and protect your passwords and other account information.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

iFAX Solutions collects user information using Caldera Forms including, but not limited to, First Name, Last Name, Company Name, Email Address, Website URL, Telephone Number, Address on Contact Forms assuming consent of the user that submits a form on https://www.ifax.com. Users have the Right of Access and Right of Erasure of this user data under the guidelines of the GDPR. Caldera Forms Privacy Policy can be found here.

Cookies

To enhance your experience at iFAX Solutions, we use a feature on your Internet browser called a “Cookie”. Cookies are small text files that your Web browser places on your computer’s hard drive. We do not and cannot use cookies to retrieve personal information from your computer. We use Cookies for remembering user names; passwords and preferences, etc. Through the use of Cookies we can deliver faster service, consistent, updated results, and a more personalized Site experience. If you choose, you can set your web browser to reject all cookies or to notify you when a cookie is being sent. However, please be aware doing this will hinder performance and negatively impact your experience on the Site.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Analytics

iFAX Solutions uses Cookies to analyze user activity in order to improve the Website. For example, using Cookies we can look at aggregate patterns like the average number of job searches that users perform. We can use such analysis to gain insights about how to improve the functionality and experience of the website.

Who we share your data with

Google (Analytics and Remarketing)

Data collected by Google includes, but is not limited to: Language, Location, Browser Type, Mobile Device Type, ISP, Age and Gender. Google’s Privacy Policy can be found here.

WooCommerce

Data collected by WooCommerce includes, but is not limited to: First Name, Last Name, Company Name, Address, Phone Number and Email Address. WooCommerce’s Privacy Policy can be found here.

CyberSource Payment Gateway

Data collected by CyberSource using WooCommerce CyberSource Gateway Plugin includes, but is not limited to: Credit Card Number, Credit Card Type, Credit Card Expiration Date and Credit Card Security Code. CyberSource’s Privacy Policy can be found here.

FedEx

Data collected by FedEx using FedEx WooCommerce Shipping with Print Label Plugin by XAdapter includes, but is not limited to:First Name, Last Name, and Address. XAdadpter’s Privacy Policy can be found here and FedEx’s Privacy Policy can be found here.

How long we retain your data

iFAX Solutions retains user data for a period of 38 months.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Information

If you have any questions about this Privacy Policy please e-mail us at webmaster@ifax.com