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Fax Routing

Fax Routing with HylaFAX Enterprise

Flexible inbound fax routing rules for maximum efficiency

Whether your receiving 10 or 10,000 faxes daily, manually sorting through faxes is time consuming, can tax reception timeliness, risk user-caused data loss, and burden information exchange overhead. When a fax arrives, we know information such as the DID, CallerID, TSI, barcode and other variables about the fax. HylaFAX Enterprise has incorporated powerful sets of default inbound fax processing routing and delivery methods that can process and route faxes to their intended destination - fast, reliably, and secure.

Available Routing Methods
  • DID/DNIS
  • Caller-ID
  • Receiving Device Name
  • Barcode
  • DTMF routing with third-party PBX integration
  • Time of day
  • TSI
Available Routing Methods
  • Fax-to-Email
  • Network Printers
  • Network Directories
  • Database
  • Document Management Software

Advanced routing and delivery

HylaFAX Enterprise inbound fax routing procedures are shell script based. You can see them, you can change them, and you can extend HylaFAX to do just about anything you can imagine. In fact, the script HylaFAX uses to dispatch incoming faxes can be changed with a simple configuration setting. If you're prefer to write your own receive handler in some other language such as perl, php or python, simply put the script on your HylaFAX server and tell HylaFAX to use it. Here's a few examples of what's possible:

  • Upload received faxes to an FTP server
  • Inject received faxes into a database
  • Post received faxes to a web URL using the 'curl' command line utility
  • Extract information about the received fax, write these to an XML file and configure any third-party application to parse the XML and import the fax

Barcode decoding

Built into HylaFAX Enterprise is a a robust barcode decoding engine. Many customers include barcodes within their claims, invoices, payment receipts, and company forms. HylaFAX Enterprise Edition can parse these barcodes on inbound faxes and route to their intended directory, person, or department. You also have the ability to separate and route multi-page faxes with multiple barcodes.