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Home  FAQ Fail to Find User error message appears |
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Fail to Find User error message appears |
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The error message you are receiving indicates that user under which
Microsoft Fax Services is running does not have the appropriate
privileges. The account, by default NetworkService, will require
access to FAX_JOB_QUERY.
You can view the access rights for the fax component by opening:
start menu/control panels/Administrative Tools/Computer Management
Then, expand "Services and Applications" and select "Fax"
Right click on "Fax" and select properties. Choose the Security tab.
Click the Advanced button and select the "SERVICE" group, then choose edit.
You will see a list of the possible permissions. The one needed is "view fax jobs." However, for testing can you give "SERVICE" access to all the permissions.
Please then open the HylaFSP control panel and go to the server tab.
Enter in a path to a log file to generate. (for example: c:\hylafsp.log)
Restart fax services and try to send a fax. If it fails then refer to the log file for additional information.
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